At The Good Life Supply, we’re committed to delivering your order quickly, safely, and with complete transparency.

Where we ship:

We currently ship to addresses within the USA only.

Shipping cost:

All U.S. orders ship free of charge — no hidden fees at checkout.

Processing time:

Orders are processed within 1–7 business days (Monday–Friday). Orders placed before 5:00 PM MST are processed the same day.

Delivery timeframe:

Standard shipping typically arrives within 3–5 business days after processing. Delivery times may vary depending on weather, carrier, or logistics factors.

Carriers & tracking:

We use trusted partners such as USPS, FedEx, and UPS.

You’ll receive a shipping confirmation email with tracking information once your order leaves our warehouse. All shipments are insured against loss or damage.

Damaged, delayed, or missing packages:

If your order arrives damaged, is delayed, or shows as delivered but is missing, please contact us within 7 days at Support@TheGoodLifeSupply.com or call 970‑528‑1796 for immediate assistance.

Incorrect addresses:

Please double‑check your shipping details at checkout; we can’t be responsible for packages sent to an incorrect address entered by the customer.

Returns & refunds:

You may return eligible items within 14 days of delivery. Return shipping is free. Please review our Return Policy for full details.

📞 Questions or support:

Email: Support@TheGoodLifeSupply.com

Phone: 970‑528‑1796

Hours: Monday–Friday, 9AM–5PM MST

How returns work:

• You may return any unused, undamaged item in its original packaging within 14 days of delivery.
• Contact our Customer Service team at Support@TheGoodLifeSupply.com or call 970‑528‑1796 (Mon–Fri, 9AM–5PM MST) to start a return and receive your return authorization and prepaid label.
• Once approved, please ship your return within 7–10 days using a trackable carrier.

Return costs:

• All return shipping costs are covered by The Good Life Supply.

Refunds & restocking:

• For change of mind returns, a 25% restocking fee applies.
• Refunds are processed to your original payment method once the returned item is inspected and approved. Please allow up to 30 days for processing.

Damaged or incorrect items:

• Contact us within 48 hours of receipt with photos or details of the issue.
• We’ll offer a replacement or full refund, including shipping costs.

Non‑returnable items:

Customized or personalized products, perishable goods, intimate or sanitary products, gift cards, and downloadable software cannot be returned.

Order cancellations:

• Cancellations are accepted before shipment for a full refund.
• If shipped, follow the standard return process once received.

For any questions, please contact:

📧 Support@TheGoodLifeSupply.com

📞 970‑528‑1796

🕘 Mon–Fri, 9AM–5PM MST